Shipping Policy

At Truliva, we aim to deliver your favorite herbal and ayurvedic products quickly and safely to your doorstep. Please read our shipping policy for details on delivery timelines, charges, and process.

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1. Order Processed

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next working day.

• Once shipped, you will receive a tracking ID via email/SMS to track your order status.

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2. Shipping Time

• Domestic Orders (within India/your region): Delivered within 4–7 business days, depending on location.

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3. Shipping Charges

• We offer free shipping on orders above [insert amount, e.g., ₹999].

• For orders below this value, a standard shipping fee will apply and will be displayed at checkout.

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4. Delays

While we always try to deliver on time, unforeseen events like logistical issues, weather conditions, or customs delays may affect delivery. We will keep you informed in case of any delays.

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5. Damaged or Missing Packages

If your order arrives damaged, incomplete, or is lost in transit, please contact us immediately at  care@truliva.in. We will arrange for a replacement or issue a refund as per our Refund & Return Policy.

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6. Contact Us

For any shipping-related questions, please reach out:

Email: care@truliva.in
Truliva Wellness
Address: 208 GRAND MONARCH , SETTELITE , AHMEDABAD. PINCODE-380015